Afripaper (Pty) Ltd (“Afripaper,” “we,” “our,” or “us”) is committed to protecting your personal information in accordance with the South African Protection of Personal Information Act (POPIA). This Privacy Policy explains what data we collect, how we use it, how we safeguard it, and the rights you have regarding your information.

By using our website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

Information We Collect

We may collect the following categories of personal information directly from you:

  • Name and contact details (address, phone number, email, fax)

  • Billing and payment information (credit card, bank account, billing contact)

  • Order and shipping details (purchase history, delivery information)

  • Travel-related information (passport details, booking numbers, flight details)

  • Company or employer information

  • Geographic or location data

  • Content you post on forums or interactive features of our services

  • Any other information you provide while engaging with Afripaper services

How We Use Your Information

Afripaper uses your personal information for purposes including:

  • Administering and delivering our services

  • Responding to customer inquiries and requests

  • Sending service-related updates and communications

  • Managing billing, accounts, and records

  • Providing marketing communications (with opt-out options available)

  • Supporting security, compliance, and legal obligations

Sharing of Information

We may share your information with:

  • Afripaper employees, consultants, and affiliates (for service delivery)

  • Third parties only with your consent or where legally required

  • Authorities or regulators when necessary to comply with law, protect rights, or ensure public safety

We do not sell your personal information to third parties.

Direct Marketing

Afripaper may send you promotional emails, SMS, or other communications. You can opt out at any time by using the UNSUBSCRIBE link in our emails or by contacting newsletter@afripaper.co.za.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal obligations under POPIA and other laws

  • Resolve disputes and enforce agreements

Cookies & Device Data

Afripaper uses cookies and similar technologies to:

  • Improve website functionality and user experience

  • Track usage trends and preferences

  • Deliver personalized content and advertising

Cookies do not contain personal information and can be managed through your browser settings.

Your Rights Under South African Law

As a South African resident, you have the right to:

  • Access the personal information we hold about you

  • Request corrections or deletion of your information

  • Opt in or out of direct marketing

  • Object to processing of your data

  • Submit complaints to the Information Regulator

Requests can be made via our privacy form at www.afripaper.co.za/privacy-policy (afripaper.co.za in Bing) or by emailing helpdesk@afripaper.co.za.

Security

We use industry-standard measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

Children’s Privacy

Afripaper does not knowingly collect personal information from individuals under 18 years of age.

External Links

Our website may contain links to third-party sites. Afripaper is not responsible for their privacy practices, and we encourage you to review their policies before sharing personal information.

Updates to This Policy

Afripaper may update this Privacy Policy from time to time to reflect changes in law or business practices. The latest version will always be available on our website.